Our Puppy Promise

Their wellbeing comes first.

Every Puppy & Flow experience begins with the same priority: the health, comfort, and individual needs of the puppies.

A guest sharing a calm, supervised moment with a puppy during class

Where our puppies come from

Known partners. Known histories.

We work with carefully screened breeder partners who raise and care for the puppies before and after class. The puppies remain under their caregivers’ responsibility throughout the experience; Puppy & Flow provides the controlled class environment, trained staff, guest structure, and welfare procedures.

Before puppies participate, we review relevant information about their age, health, vaccination status, temperament, and suitability for a supervised group setting. This continuity helps us understand their backgrounds and plan around their individual needs.

We do not knowingly work with puppy mills or accept puppies without first confirming that they are healthy and appropriate for the experience.

How we protect the puppies

Care is built into the class.

The experience is structured around living animals with individual needs—not around guaranteeing constant interaction for every guest.

Reviewed before class

We review relevant age, health, vaccination, temperament, and suitability information before a puppy participates.

Supervised throughout

Our team and the puppies’ caregivers monitor the room, guide guests, and respond to each puppy’s behavior.

Rest is always available

Puppies receive breaks and can sleep, drink water, or disengage in a separate resting area whenever they need it.

Choice comes first

Puppies are never required to interact continuously. A guest’s desire to play never comes before a puppy’s comfort.

Participation can pause

If a puppy appears tired, overstimulated, uncomfortable, or stressed, their participation is paused immediately.

A managed environment

Class size, experience length, guest handling, equipment, and sanitation are intentionally managed around the puppies.

A supervised Puppy and Flow class in Westwood

Why puppies participate

A controlled setting for positive socialization.

Our classes are designed to provide carefully managed, age-appropriate exposure to everyday people, movements, sounds, and surfaces. These experiences can help puppies become more comfortable and adaptable as they prepare to join permanent homes.

  • Different people, voices, and appearances
  • Everyday indoor sounds and conversation
  • Human movement, yoga mats, and new surfaces
  • Gentle, appropriate interaction in a controlled setting

We never claim that every interaction automatically benefits every puppy. Each puppy’s behavior and comfort are monitored, and their needs determine whether interaction continues.

Some puppies may be looking for permanent homes.

When that is the case, we can introduce an interested guest to the puppy’s breeder partner. The breeder handles availability, health information, pricing, deposits, contracts, placement decisions, and ownership transfer.

Looking for the right puppy?

Tell us what you are looking for. If a participating puppy may be a fit, we will connect you with the responsible breeder for the next step.

Ask about a puppy

Transparency matters

Questions are always welcome.

We want guests to understand where the puppies come from, who is responsible for them, and how their comfort is protected before they book.

Contact our team