Our Puppy Promise

Where our puppies come from and how we care for them.

Puppies come from carefully screened, responsible breeder partners and participate in Puppy & Flow experiences for safe, supervised socialization. Every experience is structured around their health, comfort, and individual needs.

A guest sharing a calm, supervised moment with a puppy during class

Where our puppies come from

Known partners. Known histories.

We work with carefully screened, responsible breeder partners who raise and care for the puppies before and after class. The puppies remain under their caregivers’ responsibility throughout the experience; Puppy & Flow provides the controlled class environment, trained staff, guest structure, and welfare procedures.

Before puppies participate, we review relevant information about their age, health, vaccination status, temperament, and suitability for a supervised group setting. This continuity helps us understand their backgrounds and plan around their individual needs.

We do not knowingly work with puppy mills or accept puppies without first confirming that they are healthy and appropriate for the experience.

How we protect the puppies

Care is built into the class.

The experience is structured around living animals with individual needs—not around guaranteeing constant interaction for every guest.

Reviewed before class

We review relevant age, health, vaccination, temperament, and suitability information before a puppy participates.

Supervised throughout

Our team and the puppies’ caregivers monitor the room, guide guests, and respond to each puppy’s behavior.

Rest is always available

Puppies receive breaks and can sleep, drink water, or disengage in a separate resting area whenever they need it.

Choice comes first

Puppies are never required to interact continuously. A guest’s desire to play never comes before a puppy’s comfort.

Participation can pause

If a puppy appears tired, overstimulated, uncomfortable, or stressed, their participation is paused immediately.

A managed environment

Class size, experience length, guest handling, equipment, and sanitation are intentionally managed around the puppies.

What we require from partners

A puppy joins only if the screening checks out.

A relationship alone is not enough. If the information or conditions below are not available, or a puppy is not suited to the environment that day, the puppy does not participate.

Known history

The caregiver must provide relevant background, age, health, and vaccination information before participation.

Fit for the experience

Puppies showing signs of illness, injury, significant stress, or unsuitable temperament do not participate.

Clear responsibility

The breeder partner remains responsible for the puppies and their health, placement, and care before and after class.

Safe handling

Arrival, transportation, supervision, hydration, breaks, and departure must be planned around the puppies' needs.

One clear source standard for every experience.

Puppies come from screened breeder partners, remain under their caregivers’ responsibility, and participate for safe, supervised socialization. Puppy & Flow provides the controlled class environment, trained team, guest rules, and welfare procedures.

Health and sanitation procedures

A clean, controlled environment from arrival to departure.

Screening and supervision work together with practical room, equipment, guest, and rest-space procedures. A puppy’s needs can change the plan at any time.

Health information is reviewed

Relevant age, vaccination, health, temperament, and suitability information is reviewed before participation. A puppy showing signs of illness, injury, or significant stress does not participate.

The room and equipment are managed

Class floors, shared equipment, rest areas, and puppy supplies are prepared for the session, and accidents are addressed promptly with appropriate cleaning and sanitation procedures.

Guest interaction is controlled

Guests receive handling guidance, personal belongings stay out of puppy paths, and outside pets do not join the shared class environment.

Water, breaks, and rest stay available

Puppies have access to water and a separate resting area. Participation pauses whenever a puppy needs sleep, space, or a lower-stimulation environment.

A guest smiling while gently petting a bulldog puppy during class

Why puppies participate

A controlled setting for positive socialization.

Our classes are designed to provide carefully managed, age-appropriate exposure to everyday people, movements, sounds, and surfaces. These experiences can help puppies become more comfortable and adaptable as they prepare to join permanent homes.

  • Different people, voices, and appearances
  • Everyday indoor sounds and conversation
  • Human movement, yoga mats, and new surfaces
  • Gentle, appropriate interaction in a controlled setting

We never claim that every interaction automatically benefits every puppy. Each puppy’s behavior and comfort are monitored, and their needs determine whether interaction continues.

The official Puppy & Flow policy

Questions about a specific experience?

This page is the canonical source for our puppy sourcing, screening, health, sanitation, supervision, breaks, and welfare standards. Contact us if you need clarification about an upcoming class or private event.